Apply to ERP Support Specialist (Epicor Prophet 21)

ERP Support Specialist (Epicor Prophet 21)
Target annual salary $110,000
Fully remote anywhere in the U.S.
Full-time, direct hire

Summary
Support Epicor Prophet 21 for a distribution business. You will work directly with users to diagnose application and data issues, build reports, and help the IT team improve and maintain the ERP environment.

Requirements

Hands-on Epicor Prophet 21 experience resolving user issues and supporting ERP data, reports or configuration. The role calls for five or more years of relevant P21 experience.
Working knowledge of Microsoft SQL Server and SQL Server Management Studio (SSMS) for basic queries, reporting and troubleshooting.
Ability to translate business needs into ERP or reporting changes, communicate clearly and manage competing priorities while working remotely.
Bachelor's degree in a related field or equivalent hands-on experience.
Preferred experience includes DynaChange, Crystal Reports Designer or Server, Visual CUT, SAP BusinessObjects, BarTender, ERP upgrades or conversions, and data warehouse or business intelligence work.

Responsibilities

Resolve Prophet 21 issues involving application behavior, reports, data and integrations. Coordinate with users, IT colleagues and vendors when a fix needs broader support.
Build and maintain Crystal Reports, BarTender labels and Prophet 21 forms, event triggers and data streams. Use SQL Server to check data and troubleshoot reporting issues.
Help test and deliver ERP upgrades, conversions and integrations. Support reporting and data warehouse initiatives and identify manual processes that can be automated.
Document configuration and reporting changes, and show users how to work with new or updated ERP features.

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P21 ERP experience is required. Please elaborate on this experience. *

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We cannot provide sponsorship and cannot work with third parties or corp to corp companies at this time.

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