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Junior IT Support Technician

  • Brentwood, TN
  • 50K

IT Support Technician

Salary: $50,000
Location: Brentwood, TN
Work Setting: 100% Onsite
Employment Type: Full-Time, Direct Hire
Key Required Experience: Entry-level or junior IT support experience with exposure to Microsoft environments and hands-on hardware support

Quick Summary

CruiTek is hiring an early-career IT Support Technician for a well-established client in Brentwood, TN.

This is a strong opportunity for someone who is early in their IT career, enjoys hands-on technical work, and wants to learn within an established IT team.

The salary for this position is $50,000. Candidates should be comfortable with this compensation level before applying.

Position Overview

The IT Support Technician will help support day-to-day technology needs across the organization, with a focus on hardware, end-user support, and Microsoft-based systems.

This position is designed for someone who does not need to know everything on day one. The right candidate will have some foundational technical experience, strong problem-solving instincts, and the ability to learn quickly.

You will work alongside experienced IT professionals who can help train and develop you as your responsibilities grow.

Key Responsibilities

  • Provide day-to-day technical support for users

  • Assist with laptops, desktops, monitors, peripherals, and other hardware

  • Help configure, prepare, and deploy equipment for employees

  • Troubleshoot common hardware and software issues

  • Support users within a Microsoft-based technology environment

  • Assist with equipment setup, replacements, upgrades, and general IT support needs

  • Escalate more complex issues to senior members of the IT team

  • Document work and follow established support processes

  • Continue developing technical knowledge and responsibilities over time

Required Qualifications

  • Some previous exposure to IT support, desktop support, help desk, hardware support, or a similar environment

  • Basic familiarity with Microsoft technologies and Windows-based computers

  • Comfortable troubleshooting common computer and hardware issues

  • Strong willingness to learn and develop technically

  • Dependable, professional, and comfortable supporting end users

  • Able to work onsite in Brentwood, TN on a full-time basis

  • Comfortable with a salary of $50,000

Preferred Qualifications

Any of the following can strengthen a candidate but are not required:

  • 1 to 2 years of IT support experience

  • Internship, school, contract, or professional IT experience

  • Experience setting up or deploying laptops and desktops

  • IT-related education or coursework

  • CompTIA, Microsoft, or similar entry-level certifications

  • Exposure to Microsoft 365 or other Microsoft technologies

Education

A college degree is preferred, but not required.

Relevant technical education, certifications, internships, hands-on projects, or professional experience can all demonstrate the necessary foundation for this role.

Additional Requirements

  • This is a 100% onsite position in Brentwood, TN

  • Remote or hybrid work should not be expected

  • Candidates must be comfortable with the stated $50,000 salary

  • Strong candidates will demonstrate reliability, curiosity, coachability, and a genuine interest in building a long-term career in IT

The company offers competitive benefits and participates in an employee ownership program through an ESOP.