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Head of IT

Nashville, TN · Information Technology · $130,000 to $160,000
Job Title: Head of IT
Location: Remote, with occasional Nashville meetings
Compensation: $130,000 to $160,000 base
Job Type: Direct Hire

Job Overview:

We are working with a growing national professional services company that is hiring a Head of IT to own internal technology operations, vendor management, platform health, and IT execution across the business.

This is a permanent, full-time role. The position is generally remote, but candidates should be able to attend occasional meetings in Nashville, TN. There may also be a yearly company retreat.

The company is looking for a hands-on IT leader who can operate as the single point of accountability for internal technology outcomes. This person will manage a small internal IT function, coordinate with outside vendors and partners, support executive leadership, and help build a more mature IT roadmap as the company continues to scale.


Key Responsibilities:
  • Own internal IT outcomes across uptime, user experience, issue triage, and incident response
  • Manage and coordinate outside technology vendors, including MSP, MSSP, Salesforce, and other platform partners
  • Support the health of systems including Salesforce, Microsoft 365, identity, endpoints, candidate portal, website integrations, and related business applications
  • Build and maintain an IT roadmap aligned with company growth, compliance, security, and operational priorities
  • Partner with leadership on business continuity, disaster recovery, workflow automation, responsible AI usage, and technology planning
  • Lead and coach internal IT staff while continuing to professionalize the IT function
  • Support compliance, audit response, vendor renewals, budgeting, and technology contracts


Ideal Background:
  • 10+ years of progressive technology experience
  • At least 3 years in an IT leadership, ownership, or management role
  • Experience managing vendors, MSPs, MSSPs, contractors, or major technology partners
  • Salesforce experience is required
  • Experience with Microsoft 365, identity management, endpoints, and internal business systems
  • Experience in a regulated or compliance-adjacent environment such as legal, financial services, healthcare, professional services, or similar
  • Strong communication skills with executives, partners, stakeholders, and non-technical users
  • Ability to stay calm under pressure and take ownership during incidents or escalations
  • This role is best suited for someone who has both leadership maturity and hands-on technical depth. The company is not looking for a strategist-only profile or someone who wants to outsource every issue. They need someone who can own problems, manage ambiguity, ask the right questions, and drive issues to resolution.
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Compensation:

Base salary range is approximately $130,000 to $160,000, plus a performance-based bonus opportunity up to 20% of base salary. The company also offers a comprehensive benefits package.

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